You will get

and more!
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hosting

Comprehensive Website Hosting

We take of your websites hosting to make sure your site is always available with at least 99.9% uptime!

Daily Backups

Every municipality gets full daily backups which are stored off-site. Never worry about having your site go down again.

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uptime

Guaranteed 99.9% Uptime

For municipalities that request an SLA (Service Level Agreement) for website hosting uptime, we can provide that as part of your hosting contract with 99.9% uptime guarantee.

Website Restores

Should your website ever go down for unexpected reasons, we can take care of restoring your site in a short time.

we do site restores
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SSL Security

All municipalities get SSL (Secure Socket Layer) Security on your site so that it runs using HTTPS.

Hack-Proof Web Design

Your site will be hack-proof to prevent unauthorized access from logging into your site.

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pages from a computer screen

Document Management

All your official government documents like Meeting Minutes & Agendas are stored and collated by category. Residents can quickly search and find the information they're looking for.

Residents can Subscribe to Your Site Notices

Your residents can subscribe to your website and get updates. They can pick and choose which topics to get notices about and they can get updates via email and/or text message. Whenever you post something new, your residents will instantly get notified.

picture of coffee in front of a book labeled news
emergency alerts

Emergency Alerts

When there is an urgent message or notifications, it will be displayed prominently on your homepage, and also sent to all subscribers (via email/text message) and posted to your Facebook page.

Instant Notification to Subscribers

People who subscribe to your website can get instant notifications via email and/or text message, which shows links directly to the item posted. We also make it easy for anybody to 1-click unsubscribe. That way you don't need to manage the subscription preferences of any of your residents.

three cell phones showing news postings
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Accept Online Credit Card Payments

We can offer an online payment system where your residents can pay for things like dog license, permits/applications and even tax payments online. 

ADA 508 Compliance

All sites are ADA (Americans Disability Act) 508 Compliant, which allows people with disabilities to access to the content and files on your website. 

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mobile friendly

Mobile Friendly Web Design

Many of our municipal customers are having 20-50% of their daily visitors coming to their site from mobile browsers. We design our sites to be 100% mobile responsive for both iOS and Android.

24x7 Technical Support

We are probably the only municipal web design company that offers our customers 24x7 technical support. 

24x7 support
tech support

Call / Email / Chat with us for Support

We make it easy and convenient for you to contact us for support. You can call us toll free (877-995-TOWN), email us at support@townweb.com, or send us a Chat message through our website or through your Admin area. 

Free Feature Upgrades & Updates

Another unique thing about us is that your website gets better over time. We are constantly adding new features, enhancements and rolling out bug fixes. You get this automatically.

features
new design

Free Site Redesign Every Three Years!

In order to provide a website that never looks stale or outdated, you would receive a new website redesign from us every three years. For No Cost! This is a HUUUUGE benefit to working with us. Your residents, visitors and local business owners will appreciate that you stay looking up-to-date.

Facebook Integration

For those customers who already have a Facebook page, we can integrate it for you so that your new postings automatically syndicate to your municipality's Facebook timeline.

facebook integration
branded emails

Enterprise Emails *

You can opt for Enterprise Level Email addresses, which are branded to your domain name, and which come with 25 GBs of space, plus web access and SMTP/IMAP/POP.

* Enterprise emails do come with an extra per-month charge. It's based on the number of email accounts you need. 

Fillable Forms

We can create custom workflows for your site which includes fillable forms, PDF fillable forms, and also downloadable PDFs.

fillable froms
how do I

Custom "How Do I" Menu

You can also get a custom "How Do I?" menu built for your municipality, which helps residents find the information they're looking for quickly.

Sitewide Search Function

You also get a Search Function that performs searches across the entire website, including keywords searches in the site's electronic PDFs.

sitewide search

Get Started with a New Municipal Website!

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