A Lower-Cost Alternative to Civic Plus

If you’re in the market for a website for your town, finding the right website design company is one of the most important decisions that you can make.

It’s important to find a company that’s able to provide you with the tools and features that you need, while at the same time choosing one that has experience working with municipalities that are similar to yours.

At Town Web Design, we provide websites for small to medium-sized towns. This allows us to focus on creating solutions and features that are designed specifically with these types of municipalities in mind. Narrowing our focus onto small to mid-sized municipalities also allows us to keep costs lower, a savings that we’re able to pass onto our customers.

Take a look at what we have to offer, and see how we keep our prices down!

Features for Town Clerks

One of our goals is to make life easier for town clerks, and we’re always on the lookout for new features that will help.

There are three ways that we get ideas for new feature, customer requests, support tickets that come through, and by evaluating others in the industry. Let’s take a look at those now.

  • Customer Requests

When a client asks for something we do not provide, we take note. If it’s something that would save our customers time, and if it will be easy to use, we will add it to our potential project list.

  • Support Tickets

At Town Web Design, we provide free technical support. Therefore, our end goal is to provide a system that is easy for town clerks to use and update on their own. One way that we get ideas for tools for our town clerks is with our support tickets. As incoming support tickets come in, we monitor them. If there is one question that is being asked consistently, we look to see if there is a way that we can provide a feature that would improve the system for our clients.

  • Evaluate Similar Systems by Others in the Industry

We also look at other web design companies in the industry for ideas on providing better features and services for our customers. Since companies like CivicPlus have more resources to devote to research and development, we evaluate what they provide to their end-users and determine whether it’s something that would be relevant to our municipal customers. If so, we develop our own unique version of the feature. Of course, we ensure that our feature is easy to use, so that it will enable the clerks to quickly and easily update the website.

Competitive Pricing

In many cases, quotes from CivicPlus start at $15,000 and can go up from there. Their monthly hosting is generally around ten times more than what we would charge –and is usually at around $400 per month or higher. On top of this, many of the individual modules such as the calendar module are additional on top of the base price for hosting.

While CivicPlus offers a very nice and extremely robust content management system for clerks, it’s an ideal fit for larger municipalities; cities with 15,000-100,000+ residents. They offer many features that small towns really do not need or cannot afford.

CivicPlus focuses on larger municipalities, while we focus on small to medium-sized ones, ranging from 181 to 9,100 people. Therefore, we provide all of the features that are needed for smaller towns, and have a small, affordable price to match.

Interested in a website for your town? We are here to help! At Town Web Design, we provide sleek, responsive websites for small to medium-sized municipalities. We also offer free, unlimited support. Contact Town Web Design today to get started.

Image: Descrier

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