Things I Wish I Knew Before I Got a Municipal Website

When you’re in the market for a website, there are a number of things that you should look for to ensure that you find a website design company that’s best for your municipality.

While it’s tempting to choose a few companies that look alright, and go with the one that’s the cheapest –the fact is, that cheaper isn’t always better. Other issues like design quality, ease of use, and excellent customer service matter –often more so than you would think.

Your website is an investment, and it’s important that you choose a company that’s able to accommodate all of your needs –both now, and in the future. Ease of use, how simple it is for you to update the site, and the company’s response time are important considerations, and ones that will matter a great deal down the road.

Don’t get stuck with a website that’s difficult to use, or a hassle to update. There are some important questions that you should ask when searching for a website design company for your town website. Here are some things that you’ll wish you knew before commissioning a municipal website.

“I didn’t know I would have to pay for support.”

With many website design companies, you will be required to pay for ongoing support. Regardless of whether the support that you need is simple or complicated, the costs can be extensive. At Town Web Design, we are dedicated to providing our customers with the support that they need, without costing an arm and a leg. We also offer a wide variety of different ways for customers to receive the support they need.

“I didn’t know the designer would be slow to respond to my requests.”

Ever had a question that you needed an answer to right away? Many website design companies are slow to respond, and sometimes their customers have to wait 24 hours or even much longer for support. At Town Web Design though, we offer the support you need –as quickly as possible. We make it easy for you to get in touch too –simply select a form of communication that works best for you as well as a time slot and we will get in touch as soon as we possibly can.

“I didn’t know that I would have to pay extra for more pages.”

Often, adding in extra pages costs more money. At Town Web Design though, we believe that you should be able to add as many pages as you’d like –for no extra cost. This makes it easy for you to have a website that’s as comprehensive as you’d like: no need to be forced to put all of your information on a standard five-page website. And if you decide to add more pages in the future, it’s no problem. We offer low monthly support fees, which allow you to make changes or add additional pages later on if you’d like –for no extra cost.

“I didn’t know that I couldn’t request to have the banner changed.”

We get it –you want to keep your website looking fresh and up-to-date. Sometimes you’d like to adjust or update your banner. We understand the importance of keeping things up-to-date, and updating your banner is no problem for us.

“I didn’t know that I had to learn some HTML to do updating.”

All you want to do is update your website, without having to decipher layers of HTML code. With Town Web Design, it’s simple to make updates to your website. In fact, you can post content to your website in less than twenty seconds! Your municipal site will be easy to manage, update, and maintain. Posting content is easier than ever –and best of all, it requires no coding.

Before committing to a web design company, keep in mind both present issues, as well as potential future concerns. Ask questions, do your research, and make sure the company that you choose is able to accommodate your needs.

When it comes to maintenance and managing your municipal website, at Town Web Design, we won’t leave you hanging. Where other companies might be lacking, we’ll pick up the slack to help you before, during, and long after the design process is over.

At Town Web Design, we offer solutions for small and medium-sized municipalities. We power over 400 municipalities, and would be happy to create a website that’s built with your needs in mind. Visit Town Web Design today to learn more.

Image: Long Road Photography

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